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Knowledge Base

Mountee crashes on me

If Mountee crashes, we want to know about it. Please send us the following items:

  1. Describe exactly what you were doing when it happened (i.e. what app you were using, what action you were taking). If possible, send us the URL of the site, an admin account and a password.
  2. Send us the crash report by copying and pasting the text of it into an email. (Note: the automatic crash reporter doesn’t send crashes to us, it sends them to Apple, so we never see the results of that.)
  3. Then open up /Applications/Utilities/, and search for the text “Mountee”. Email us all log messages recorded as Mountee was doing its thing.
  4. These may give us some clues to help diagnose the problem.